A virtual assistant (VA) is a highly skilled, professional, independent contractor who provides administrative and creative services to businesses and individuals anywhere in the world on an as-needed basis, from an off-site location, using the high-technology tools of today. Assignments are typically communicated through email and regular mail and by fax and phone. Virtual assistants are only paid for the actual time worked, and clients eliminate the expense of providing office space, furniture, equipment, office supplies, and employee benefits.